NetXMS Support Forum

English Support => General Support => Topic started by: jhonnyvey on March 14, 2016, 06:09:48 PM

Title: Http timeout
Post by: jhonnyvey on March 14, 2016, 06:09:48 PM
Hi all,

Im using ServiceCheck.HTTP to monitor local websites.
Sometimes we have timeout in these websites.
When this occour i see message <<< ERROR >>> in dci last values and no value is registered in history.

Is there any way to set a timeout in that request and register a value?
Example: if site not response in 5 minutes register value 10 in history.

I can use too ECS.HttpLoadTime to got response time from site, but without a timeout value and register i cant define some threholds.
Or tranformation script, like if website not response in 1000 ms write value 1000 so i can make a threhold based in values.

Tks a lot! :)
Title: Re: Http timeout
Post by: Victor Kirhenshtein on March 21, 2016, 06:34:57 PM
Hi,

I've added configuration parameter NegativeResponseTimeOnError for portcheck subagent to return negative value instead of data collection error in case of service communication error. Config example:


MasterServers = 127.0.0.1, ::1, 10.5.0.0/24
LogFile = /opt/netxms/log/nxagentd.log
SubAgent = portcheck.nsm

[PORTCHECK]
NegativeResponseTimeOnError = true


Best regards,
Victor
Title: Re: Http timeout
Post by: tomaskir on March 21, 2016, 06:35:27 PM
Is creating a threshold on data collection error not enough?
This is available as a Function in Threshold definition.

From what I understand from your post, creating an event on data collection error should be enough for what you want to do.
Title: Re: Http timeout
Post by: jhonnyvey on March 21, 2016, 07:36:46 PM
Quote from: Victor Kirhenshtein on March 21, 2016, 06:34:57 PM
Hi,

I've added configuration parameter NegativeResponseTimeOnError for portcheck subagent to return negative value instead of data collection error in case of service communication error. Config example:


MasterServers = 127.0.0.1, ::1, 10.5.0.0/24
LogFile = /opt/netxms/log/nxagentd.log
SubAgent = portcheck.nsm

[PORTCHECK]
NegativeResponseTimeOnError = true


Best regards,
Victor

Victor ,
I added the parameter.
Let's see what happens now:)
Thank you very much.

tomaskir,
It's not possible because the error has no return.
Only appear in dci status, not in event or history.
Thanks for always trying to help.
Title: Re: Http timeout
Post by: Victor Kirhenshtein on March 21, 2016, 07:49:49 PM
I mean that I just added it :) You have to wait for 2.0.3 release or build agent from git repository.

Best regards,
Victor
Title: Re: Http timeout
Post by: jhonnyvey on March 21, 2016, 08:15:37 PM
Ops my mistake  ;D
I will wait for next release :D
Tks! :)
Title: Re: Http timeout
Post by: tomaskir on March 21, 2016, 09:15:39 PM
You can use a "Data collection error" threshold.

Of course a data collection has no value and will not show in history, but you can still create a threshold that will generate an event when a data collection error occurs.
As I mentioned, its available as a Function in Threshold definition.

Go in an try it out.