NetXMS Support Forum

English Support => General Support => Topic started by: jbriseno on December 03, 2020, 02:48:31 AM

Title: Is there a way to downgrade the netXMS server and Desktop Managment tool
Post by: jbriseno on December 03, 2020, 02:48:31 AM
Hi, there. I just installed the latest version of netXMS server 3.6 and its Desktop Managment too cause a lot of problems wit connection between. Is there a way to downgrade both apps keeping the database information. Because both are in production.

Any idea.


Thanks in Advance
Title: Re: Is there a way to downgrade the netXMS server and Desktop Managment tool
Post by: Victor Kirhenshtein on December 03, 2020, 12:57:08 PM
Hi,

there is no standard path for downgrade (because of DB schema changes, rest is straight forward). Schema can be downgraded manually but it could be quite complex and time consuming process, depending on what versin you want to downgrade.
Regarding desktop connection issues, please try to upgrade to version 3.6.300. We probably have identified root cause and there are chances that those connectivity problems will be solved.

Best regards,
Victor
Title: Re: Is there a way to downgrade the netXMS server and Desktop Managment tool
Post by: jbriseno on December 04, 2020, 05:40:53 PM
Hi, Victor. I got it. Question: How can I install the netXMS server patch in our server? Do I have the regular Ubuntu procedure explained in the netXMS manual ? Do I have to follow other kind of installation procedure?

Thanks in Advance.

Jose
Title: Re: Is there a way to downgrade the netXMS server and Desktop Managment tool
Post by: Filipp Sudanov on December 04, 2020, 05:54:18 PM
Hi!

If you installed on Ubuntu from package, you just need to do the standard upgrade with apt or apt-get, no special procedures required.
Title: Re: Is there a way to downgrade the netXMS server and Desktop Managment tool
Post by: jbriseno on December 04, 2020, 06:36:28 PM
Hi, Filipp. I got it. I did it.  After that.  I typed on the terminal window:

netxmsd -version
NetXMS Server Version 3.6.252 Build 3.6-252-g302ee75631 (UNICODE)
NXCP: 5.53.1.29 (AES-256, Blowfish-256, 3DES, AES-128, Blowfish-128)
Built with: g++ (Ubuntu 7.5.0-3ubuntu1~18.04) 7.5.0

Is the NetXMS server latest version?

Thanks in Advance

Best regards

Jose
Title: Re: Is there a way to downgrade the netXMS server and Desktop Managment tool
Post by: Filipp Sudanov on December 04, 2020, 10:18:36 PM
You can check the list of published packages in package repository, e.g. for Ubuntu Focal Fossa: https://packages.netxms.org/ubuntu/pool/focal/main/n/netxms/
Currently it's 3.6.300

Make sure you run
apt update
prior to
apt upgrade