Print Page - Issue with Subnet discovery

Title: Issue with Subnet discovery
Post by: tolat on April 19, 2012, 03:52:23 PM

I hope someone here will have solution for me.

I installed Netxms on a server on a different subnet from my work station's subnet

Netxms was able to auto discover all the nodes with its own subnet/ip range but could not discover any workstation, even if I add them manually, they are still registered to be offline.
The Netxms server is on the same domain with the workstations. I have added the ip rand and subnets under Network discovery config.
Any clue please?

Thanks

Title: Re: Issue with Subnet discovery
Post by: Victor Kirhenshtein on April 19, 2012, 06:24:03 PM

How these subnets are connected to each other? Can it be that there is firewall in between which blocks connections between NetXMS server and workstation subnet?

Best regards,
Victor

Title: Re: Issue with Subnet discovery
Post by: tolat on April 20, 2012, 04:03:34 PM

Thanks Victor, There is no firewall between the server and workstations.

The workstations are not in the same subnet with the Netxms server. (Netxms - 172.16.10.0 while workstations are on 192.168.10.0 subnet) like i said before they are in the same domain.

I have added one workstation manually but its see it as 'Node Down'.

What do you think?

Title: Re: Issue with Subnet discovery
Post by: Victor Kirhenshtein on April 20, 2012, 04:07:33 PM

Please run status and configuration polls manually on this workstation (by right clicking it and selecting Poll -> Status and Poll -> Configuration) and post poller output.

Best regards,
Victor

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English Support => General Support => Topic started by: tolat on April 19, 2012, 03:52:23 PM