Print Page - Link Color not Updated on the MAP

Title: Link Color not Updated on the MAP
Post by: MAboudi on October 17, 2018, 04:42:50 PM

hello everyone;
i have a link on a map that has status based on a switch Port and his label is based on DCI value that has thresholds.
when the threshold is reached the color is reflected on the link but when the threshold is rearmed the link color is not restored to the Green color, i verified that bothe the events SYS_THRESHOLD_REACHED and SYS_THRESHOLD_REARMED are generated and the coresponding alarm is created and then terminated.
everything is in the file attached.
Netxms version : 2.2.9
best regards.

Title: Re: Link Color not Updated on the MAP
Post by: Victor Kirhenshtein on October 26, 2018, 01:13:22 PM

Please show also "General" page of link properties. Also, if it is based on interface status, did you check what was actual interface status at that moment?

Best regards,
Victor

Title: Re: Link Color not Updated on the MAP
Post by: MAboudi on October 28, 2018, 09:28:56 AM

Hi Victor;
thanks for your reply, i attached 3 new screenshots:

the first one shows the linK General Properties Panel , and indeed it is based on the status of Po1 interface.
the others show the status of the interface on the switch at the moment when it is yellow on the map

best regards

NetXMS Support Forum

English Support => General Support => Topic started by: MAboudi on October 17, 2018, 04:42:50 PM