Print Page - Locked myself out

Title: Locked myself out
Post by: clifford on October 18, 2019, 12:39:03 PM

Hi,

I am able to log in as admin but unable to access anything, this happened due to some change in access permission, how do I reset so I can get access to all of Netxms as admin?

all I can see is Templates, Dashboard, Network Maps and Business service in the object browser

Regards

Clifford Dsouza

Title: Re: Locked myself out
Post by: Filipp Sudanov on October 18, 2019, 03:18:49 PM

You can enable system user from the command line, for that:
1) stop netxms server
2) run
nxdbmgr reset-system-account
3) login specifying user system and password netxms
4) enable admin back
5) disable system user

Title: Re: Locked myself out
Post by: clifford on October 19, 2019, 09:32:49 AM

Thanks, Filipp for the reply, actually I am able to log in, but am not able to access anything in NetXMS, ive lost permission on all objects somehow while trying to change permission for a user

Regards
Clifford Dsouza

Title: Re: Locked myself out
Post by: Victor Kirhenshtein on October 19, 2019, 09:38:06 PM

Logging in with system user will help in that situation as well - it always has all access rights.

Best regards,
Victor

Title: Re: Locked myself out
Post by: clifford on October 22, 2019, 08:03:07 AM

Thanks Victor

Worked!!

Regards

Clifford Dsouza

NetXMS Support Forum

English Support => General Support => Topic started by: clifford on October 18, 2019, 12:39:03 PM