NetXMS Support Forum

English Support => General Support => Topic started by: raindrop on August 21, 2024, 02:54:59 PM

Title: Maintenance Journal access denied
Post by: raindrop on August 21, 2024, 02:54:59 PM
Hi all

when I try to make a new maintenance journal entry, a red banner
"Cannot create maintenance journal : access denied"

The user is part of admins and does have the right to the maint journal.
I have run the nxdbmgr check with no errors.

Any ideas
Title: Re: Maintenance Journal access denied
Post by: keenoar on August 21, 2024, 03:47:24 PM
Hi,

Check the permissions of the user in the user's management screen and the access control of the node
Title: Re: Maintenance Journal access denied
Post by: raindrop on August 23, 2024, 10:16:17 AM
Hi

yep sorted, for some reason I have a few xms instances running, but this one did not allow me to edit the maint.
I didn't realise you can change the access control on the container root and overrides the user options.

Thanks :)