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NetXMS Support Forum

English Support => General Support => Topic started by: Spheron on May 10, 2022, 12:10:58 PM

Title: Maleformed eMail
Post by: Spheron on May 10, 2022, 12:10:58 PM
Hello @all,

today i updated NetXMS to Version V4.1.283 (NetXMS Server is a Windows 10 64bit, with MySQL).

Since the update the NetXMS status mails comes malformed (please see the attached image).

What can i do?

Greetings
Marco

Title: Re: Maleformed eMail
Post by: Filipp Sudanov on May 10, 2022, 12:50:13 PM
Hi!

Can you check Configuration->Notification channels, properties of SMTP-Text. There should be parameter FromName=, most probably it should be fixed.
Title: Re: Maleformed eMail
Post by: MarcusH on May 11, 2022, 08:16:23 AM
Hi,

We have the same issue on 4.1.283 and FromName= is correct.
Title: Re: Maleformed eMail
Post by: Spheron on May 11, 2022, 09:41:54 AM

Hi Filipp,

i take a look at the Notification Channel config (please see the attached screenshot).

I changed the "FromName" from "NetXMS Server" in "NetXMS" (as you see in the screenshot) and restart the NetXMS Server service. But the Mails are still maleformed.

Are the other configs in Notification Channel correct?

Greetings
Marco
Title: Re: Maleformed eMail
Post by: Victor Kirhenshtein on May 11, 2022, 10:21:19 AM
Hi,

try to set MailEncoding to utf-8.

Best regards,
Victor
Title: Re: Maleformed eMail
Post by: Spheron on May 11, 2022, 03:02:03 PM

Hi Victor,

thanks for the hint. UTF-8 works for me... :-)

Greetings
Marco
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