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Title: Missing values return 0 falsely triggering thresholds
Post by: adimitrov on October 26, 2017, 02:38:50 PM

Hello Team ,

I am monitoring the up time of all my devices using NetXMS. During some circumstances NetXMS can't get any value from devices and fill that missing value with 0 (resulting in triggering false positive alarm for system reboot). Is this made by design and is there a way to fix this or some kind of workaround. Screenshot attached (in the database it looks like there is no value, but in the console application there is 0)

Best regards,
Adrian

Title: Re: Missing values return 0 falsely triggering thresholds
Post by: Victor Kirhenshtein on November 02, 2017, 10:53:07 AM

Hi,

how do you collect it - via agent or SNMP? And what NetXMS server version you are running?

Best regards,
Victor

Title: Re: Missing values return 0 falsely triggering thresholds
Post by: adimitrov on November 02, 2017, 01:47:34 PM

Hello Victor, team,

I am using SNMP to collect this. The server version is 2.0.7 and the agents are NetXMS Core Agent Version 2.1-RC1 Build 9010 (UNKNOWN) (UNICODE).

Best regards,
Adrian

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English Support => General Support => Topic started by: adimitrov on October 26, 2017, 02:38:50 PM