Multiple Polling and alerts

Started by Sympology, March 28, 2014, 04:27:59 PM

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Sympology

Hi I'm having problem with Status polling.
I have multiple services, some critical, so normal and some other bits of kit that needs to be monitored.
In summary I have:
Created 6 New Events & 3 Processing rules as well as 3 templates
The event processing has different event processing
Critical Site I have left as the default with email to Group A and Group B
Non Critical, just Group A
Other Devices Group A and Group C
I created 3 templates.
I removed the standard Status poller from all the monitored systems and applied the new templates to the relevant systems.
They are showing as correct when I check a nodes data collection with the correct event processing.
*****
Now the issue
The systems are still using the default alert i.e. what should email Group A and Group C is still defaulting to Group A and Group B.
So a couple of questions, is it possible to have different status polling for nodes with different processing/ ig so how do I go about it?

Thanks guys.
Stu..

Victor Kirhenshtein

Hi!

You probably need to show your event processing policy. I suppose there is a flaw in event processing logic.

Best regards,
Victor