NetXMS Support Forum

English Support => General Support => Topic started by: mclifford on November 28, 2016, 07:07:56 PM

Title: NetXMS Agent Parameter List not populated
Post by: mclifford on November 28, 2016, 07:07:56 PM
I am trying to add a data parameter to run an external poweshell command. I couldn't get it to work so I moved my test to another server and it is working as expected.

The machine I am trying to add a data parameter to is also the same server that runs the core. I also noticed the agent isn't collecting any data for any netxms agent parameter on this servers. I also noticed that when I try to add a new netxms agent parameter the select list is empty.

Any ideas?
Title: Re: NetXMS Agent Parameter List not populated
Post by: Victor Kirhenshtein on December 06, 2016, 11:35:11 AM
Hi,

it seems that agent is not responding to the server on that machine. Please check what IP addresses are listed as MasterServers in nxagentd.conf. If you have multiple interfaces on management server make sure you list them all. Also check what is set as "primary host name" in communication properties for that node.

Best regards,
Victor