Netxms Alarm Viewer icons not displayed

Started by Luiz A. Camilo, February 25, 2008, 07:55:10 PM

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Luiz A. Camilo


Hello there,

I´m using the 2.19 version for Windows.
When I open the alarm viewer on a desktop that has only installed the Agent, it displays me everything, less the icons in front of each iten in the columns Severity and State.
The images are like a square with a red cross inside.
I guess it´s a permission issue, but i´m an administrator on both machines.

Can someone help me ?

Victor Kirhenshtein

AlarmViewer uses Internet Explorer to render the information page, and it looks like after upgrade to IE7 something was broken. We are working on a comletely new Alarm Viewer which will replace the old one.

Best regards,
Victor

Luiz A. Camilo


Luiz A. Camilo

Using Filemon, I found out that the nxav.exe is trying to access the following path :
C:\Documents and Settings\<user>\Application Data\nxav-00000E04
And is getting "path not found"

I could notice that this folder is only created when the nxav.exe is running. if you close the Alarm Viewer, this folder is deleted. There´s all the icons inside this folder, but I don´t know why the executable isn´t finding it.

Just FYI .