NetXMS Support Forum

English Support => General Support => Topic started by: stoffmann on January 29, 2021, 12:27:31 PM

Title: NetXMS Console fails to start
Post by: stoffmann on January 29, 2021, 12:27:31 PM
Hi,

my NetXMS console suddenly won't start anymore and gives me the error message:

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Nxmc
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Failed to load the JNI shared library "C:\Program Files (x86)\Zulu\zulu-8-jre\bin\client\jvm.dll".

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OK   
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The jvm.dll exists and is located at the shown path. Until Yesterday everytihong worked without problem.
Our company uses I the OpenJDK from Azul and I never had a problem with it. https://www.azul.com/downloads/zulu-community/

I reinstalled the Azul JRE but no change. A colleague who is using the same environment has no problems.

Is there some log to check that can help to find where the problem is, or is there the possibility to get some debug info?

Best regards

Stefan
Title: Re: NetXMS Console fails to start
Post by: BigBlue on January 29, 2021, 12:49:19 PM
Hi,

I allow myself to write in this post because I think the problem is general....

The console is also in error under linux (debian 9.3)
logs: https://transfer.sh/6atbD/1611917056472.log


Regards,
BB
Title: Re: NetXMS Console fails to start
Post by: BigBlue on January 29, 2021, 12:54:13 PM
Sorry... it-s ok for me after jre update 8 => 11

BB
Title: Re: NetXMS Console fails to start
Post by: Alex Kirhenshtein on January 29, 2021, 04:35:03 PM
Since 3.7 minimal java version is 11