NetXMS Support Forum

English Support => General Support => Topic started by: jnavarro on October 03, 2014, 01:43:12 PM

Title: NetXMS polling packets log
Post by: jnavarro on October 03, 2014, 01:43:12 PM
Hi everyone,
I am new to NetXMS but, with the help of the manuals, I've managed to make miracles  8)

I currently have a hardware problem with a network switch. Basically, as soon as I try to add the switch to NetXMS, the switch goes nuts and reboots. The switch, then, works again once I remove its IP Address from NetXMS.

I am using NetXMS for Windows.

The manufacturer asked me to send him the NetXMS polling packets.

Can someone please guide me on how I can send him the polling packets log?

For your info, it's a D-Link DGS 1210-24, Rev. D with the latest firmware version. For those who have the same hardware, I am in contact with D-Link to fix the issue.

Thanks in advance.
Title: Re: NetXMS polling packets log
Post by: Victor Kirhenshtein on October 03, 2014, 10:37:45 PM
Hi,

the only option is to use tcpdump or WireSHark (depending on OS you are running server on). For tcpdump it could be like this:

tcpdump -s 65535 -w <file> udp and host <switch_ip> and port 161

all SNMP packets to and from switch should be in file you specify in -w option.

Best regards,
Victor