NetXMS Support Forum

English Support => General Support => Topic started by: StanHubble on September 18, 2020, 05:47:57 PM

Title: NetXMS server 3.5.90 crashing
Post by: StanHubble on September 18, 2020, 05:47:57 PM
NetXMS server crashing:

netxms version 3.5.90
platform windows server 2012 r2
database microsoft sql server 2014

2020.09.18 10:19:50.470 *E* [                   ] EXCEPTION C0000005 (Access violation) at 00007FFFFE4084CA (crash dump was generated); please send files
C:\\netxmsd-339780-1600436087.info and C:\\netxmsd-339780-1600436087.mdmp to [email protected]

I'm sure its probably a transformation, autobind, or event processing scripts, but in the limited time I have between starting the server and the time it crashes (repeatedly) I have not been able to identify it.

the mdmp is too large to email (600MB).

thanks for your help
Stan

Title: Re: NetXMS server 3.5.90 crashing
Post by: Filipp Sudanov on September 21, 2020, 02:01:10 PM
Please share the dump file with the help of any online service, e.g. wetransfer.com (choose Get transfer link there in properties to get a link to the file)
Title: Re: NetXMS server 3.5.90 crashing
Post by: StanHubble on September 21, 2020, 05:08:11 PM
Dump file transfer link -- https://we.tl/t-5Zr71Y3aDQ

Thanks
Title: Re: NetXMS server 3.5.90 crashing
Post by: Victor Kirhenshtein on September 30, 2020, 08:56:18 PM
Hi,

we have fixed this in version 3.5.125 (just published).

Best regards,
Victor
Title: Re: NetXMS server 3.5.90 crashing
Post by: StanHubble on October 02, 2020, 11:35:18 PM
THANK YOU!!

8)