NetXMS Support Forum

English Support => General Support => Topic started by: idrocav on August 08, 2024, 05:50:12 PM

Title: netxms server uses incompatible version of communication protocol Version 4.5.0
Post by: idrocav on August 08, 2024, 05:50:12 PM
Hi guys, 
I am getting this error (netxms server uses incompatible version of communication protocol Version 4.5.0). 

I am currently running version 4.5.0 on the server with redhat. I have upgraded the client to version 5.0. 

Can anyone help me to upgrade the server?
Title: Re: netxms server uses incompatible version of communication protocol Version 4.5.0
Post by: Alex Kirhenshtein on August 08, 2024, 05:55:56 PM
dnf update should be sufficient
Title: Re: netxms server uses incompatible version of communication protocol Version 4.5.0
Post by: idrocav on August 08, 2024, 07:03:39 PM
Thanks, very much.

I mention the step by step that I followed to make it work correctly.


Title: Re: netxms server uses incompatible version of communication protocol Version 4.5.0
Post by: Filipp Sudanov on August 09, 2024, 01:36:24 PM
Right, this is always good practice to have DB backup prior to upgrade. 

In addition, you can also run 
nxdbmgr check
ideally two times - one prior to NetXMS upgrade and the other one after. First run fixed issues, if any, so upgrade runs in a clean way. Second time happens with newer version of nxdbmgr that may have new checks added.