Print Page - No Peer in Object Details

Title: No Peer in Object Details
Post by: BigBlue on November 26, 2021, 12:44:11 PM

Hi,

I have no more Peer Node, MAC, IP... in "Object Details" of all my devices.

No problems in the "Topology table" or "Topology Poll"

Code Select

[26.11.2021 11:28:31] Update of peer information on interfaces
[26.11.2021 11:28:31] Local interface Te1/1/1 linked to remote interface cs9200l24p-00-4-1.xxxxxx.xx:Gi1/0/4
[26.11.2021 11:28:31] Topology of the processed link layer
[26.11.2021 11:28:31] Topology query completed for node cs9200l48-00-4-4.xxxxxx.xx

Do you know why I don't have the info in the database anymore?

Thanks,
BB

Title: Re: No Peer in Object Details
Post by: Victor Kirhenshtein on November 26, 2021, 05:59:48 PM

Hi,

could you please provide server log with debug level 7 during topology poll for that node?
Also, when does it start? Was it after server upgrade or after some configuration changes?

Best regards,
Victor

Title: Re: No Peer in Object Details
Post by: BigBlue on November 30, 2021, 03:29:59 PM

I have sent you the requested logs in a private message.

BB

Title: Re: No Peer in Object Details
Post by: Victor Kirhenshtein on November 30, 2021, 05:28:49 PM

I think I've found logical flaw in topology building code. Will fix it today or tomorrow, next patch release likely will work correctly.

Best regards,
Victor

Title: Re: No Peer in Object Details
Post by: BigBlue on January 04, 2022, 10:26:07 AM

This is perfect.
Node, MAC and IP are now back to normal!

Thanks a lot!

BB

NetXMS Support Forum

English Support => General Support => Topic started by: BigBlue on November 26, 2021, 12:44:11 PM