NetXMS Support Forum

English Support => General Support => Topic started by: tivanni on August 14, 2013, 06:36:37 PM

Title: Node with question mark on the icon of object browser
Post by: tivanni on August 14, 2013, 06:36:37 PM
Hi!
On netxms, i have a node that cannot be monitored throught icmp ping. On that node, i have a dci that store the info about the status of the node and i manage the alarms depending on the value assumed by this dci.
The only problem is that appear a question mark on the icon of the node in the Object three menu; i think this is caused by the icmp polling disabled .
Is there a way to eliminate the question mark on the icon?
Thank you!
Title: Re: Node with question mark on the icon of object browser
Post by: Victor Kirhenshtein on August 27, 2013, 05:15:30 PM
Hi!

The only workaround I've found is to generate alarm for that node with "Normal" state and keep it in outstanding or acknowledged state. I've added a feature request for adding DCI based status calculation (https://www.radensolutions.com/chiliproject/issues/324 (https://www.radensolutions.com/chiliproject/issues/324)).

Best regards,
Victor
Title: Re: Node with question mark on the icon of object browser
Post by: Tatjana Dubrovica on October 06, 2014, 06:35:06 PM
Will be available in next release 1.2.17.
Title: Re: Node with question mark on the icon of object browser
Post by: Dani@M3T on October 20, 2014, 05:11:52 PM
I see this feature is in V1.2.17. But how we can use it. I didn't found a documentation.
Title: Re: Node with question mark on the icon of object browser
Post by: tomaskir on October 20, 2014, 05:31:00 PM
Quote from: Dani@M3T on October 20, 2014, 05:11:52 PM
I see this feature is in V1.2.17. But how we can use it. I didn't found a documentation.
DCI > Options > Other Options > Use this DCI for node status calculation

What exactly does it do, I dont know :)

How does status calculation work if this is checked? Can it be checked for multiple DCIs? Etc...
Title: Re: Node with question mark on the icon of object browser
Post by: Victor Kirhenshtein on October 20, 2014, 07:08:11 PM
Hi,

as previously noted, you can select one or more DCIs with "Use this DCI for node status calculation". Server expects such DCI to return numeric value in range 0 .. 4 which indicates status (0 =  normal, 1 = warning, 2= minor, 3 = major, 4 = critical). Most critical status of all status DCIs and active alarms will be taken as current node status.

Best regards,
Victor
Title: Re: Node with question mark on the icon of object browser
Post by: Dani@M3T on October 21, 2014, 08:09:21 PM
ok. I made my tests to this new feature:

Now when I switch off the device, I get an event 'SYS_NODE_CRITICAL'. When I switch on the device again, I get a 'SYS_NODE_NORMAL' event.
But for my existing event processing policy I need 'SYS_NODE_DOWN' and 'SYS_NODE_UP' events. So I created a threshold on the DCI (!=0 -> SYS_NODE_DOWN, deactivation event SYS_NODE_UP) and everything works as expected.
I will first use it for unmanageble provider-modems and switches.
Maybe this helps someone.