NetXMS Support Forum

English Support => General Support => Topic started by: DanG on November 07, 2013, 01:34:16 PM

Title: nodes not showing in Object tree
Post by: DanG on November 07, 2013, 01:34:16 PM
Hi,

I have some nodes that do not show in the Object / Entire Network.
If I try to add a node to "All Services" using "create node object" I receive an error that the object already exist.
Using the find IP returns a port on the switch however the node name is 'Uninitialized Name".
I had a look in the database, in the table "nodes" the object does show up, both primary_name and primary_ip contains the ip.
What could cause this and any idea to how I can resolve the problem?

Kind regards,
Dan
Title: Re: nodes not showing in Object tree
Post by: Victor Kirhenshtein on November 07, 2013, 03:02:14 PM
Hi!

Try to look under appropriate subnet in Entire Network tree - it should be there. If not, you can try to stop the server and run nxdbmgr check in case there are database inconsistencies.

Best regards,
Victor
Title: Re: nodes not showing in Object tree
Post by: DanG on November 07, 2013, 06:23:23 PM
Hi Victor,

I did look under the subnet.
nxdbmgr gave an error: Invalid object ID 30 used in policy. As suggested I deleted it. No other errors were found.
Server started, however the missing nodes are still not showing :-(
Anything else I can try?

Kind regards,
Dan
Title: Re: nodes not showing in Object tree
Post by: Victor Kirhenshtein on November 08, 2013, 10:55:38 AM
Can you show me results of the following SQL queries:

SELECT * FROM nodes;
SELECT * FROM object_properties;
SELECT * FROM nsmap;

you can send results to [email protected] if it contains sensitive data.

Best regards,
Victor
Title: Re: nodes not showing in Object tree
Post by: DanG on November 09, 2013, 11:03:50 AM
Hi Victor,

I've sent you the requested table dump.

Kind regards,
Dan
Title: Re: nodes not showing in Object tree
Post by: DanG on November 19, 2013, 10:13:04 AM
Hi Victor,

Did you have the opportunity to look into the files I've sent you?

Kind regards,
Dan