NetXMS Support Forum

English Support => General Support => Topic started by: troffasky on July 12, 2017, 01:05:46 PM

Title: Overrode network driver...now what?
Post by: troffasky on July 12, 2017, 01:05:46 PM
With Cisco SB "SG550XG-8F8T 16-Port 10G Stackable Managed Switch" [OID .1.3.6.1.4.1.9.6.1.90.16.9] the automatically selected network driver is GENERIC. Everything seems to work OK except the Ports tab which is empty. System consists of a pair of these in a stack.

Followed instructions at https://www.netxms.org/forum/general-support/network-driver-type-incorrect/msg19491/#msg19491 to change driver to CISCO-SB. Ports tab is now populated but shows all ports in "Slot 1". The Components tab looks good - shows each stack member with one "slot" [these aren't modular switches] per stack.
I am not sure if the appearance of the Ports tab is what is expected in a stacked switch.
Assuming that the CISCO-SB driver is correct for this switch, what is required to get this type of device always to be detected as CISCO-SB?
Title: Re: Overrode network driver...now what?
Post by: Victor Kirhenshtein on July 20, 2017, 10:49:24 AM
Hi,

it seems that driver cannot handle stacked switches correctly. Is it possible to organize remote SNMP access  to such stack so we can debug and fix driver?

Best regards,
Victor
Title: Re: Overrode network driver...now what?
Post by: troffasky on August 04, 2017, 12:29:54 PM
Obviously I would rather send you the output of whatever snmpcommand you specify but if remote access is definitely what you need, PM me.