NetXMS Support Forum

English Support => General Support => Topic started by: grico1993 on August 19, 2015, 07:17:07 PM

Title: Problem seeing interfaces on switches
Post by: grico1993 on August 19, 2015, 07:17:07 PM
Hello, I am trying to setup a monitoring system on a windows 10 machine and have been able to add the 2 switches I want to monitor (Dell and Cisco), but haven't been able to configure them correctly so that the interfaces and ports show up. I found a zip with .my files for the Dell switch and tried adding them using the nxmibc command but it doesn't seem to have an effect.

Thank you.

-g

I've attached a zip with the MIB files for the Dell .

edit2: I've added the MIBs for the Cisco sg-500 switch. When I try compiling using nxmibc -d command I keep getting Parser errors: "syntax errors, unexpected END_SYM, expecting STATUS_SYM..." for example on the file rfc1212.my.txt
Title: Re: Problem seeing interfaces on switches
Post by: Victor Kirhenshtein on August 22, 2015, 05:08:59 PM
Hi,

actually, interface information is based almost entirely on standard MIBs, so you don't have to do anything to see correct interface list for the switches. Can you show how interface tabs looks like for those switches?

Best regards,
Victor
Title: Re: Problem seeing interfaces on switches
Post by: grico1993 on August 24, 2015, 08:19:36 PM
Thank you for your reply Victor,

I've attached what my screen looks like. I had to reinstall NetXMS and now the Dell switch doesn't show interfaces again.

Gio
Title: Re: Problem seeing interfaces on switches
Post by: Alex Kirhenshtein on August 24, 2015, 10:11:41 PM
"unknown" interface is created when NetXMS can't get proper list of interfaces from the device. Check connectivity, firewall, and SNMP community settings.
You can also verify with nxsnmpget command line utility. Sample session (querying cisco c2900 switch):AirAlk:core(develop) $ nxsnmpget -c public 10.5.0.200 .1.3.6.1.2.1.1.1.0
.1.3.6.1.2.1.1.1.0 [STRING]: Cisco Internetwork Operating System Software
IOS (tm) C2900XL Software (C2900XL-C3H2S-M), Version 12.0(5)WC17, RELEASE SOFTWARE (fc1)
Copyright (c) 1986-2007 by cisco Systems, Inc.
Compiled Tue 13-Feb-07 15:27 by antonino

AirAlk:core(develop) $ nxsnmpget -c public 10.5.0.200 .1.3.6.1.2.1.1.2.0
.1.3.6.1.2.1.1.2.0 [OBJECT IDENTIFIER]: .1.3.6.1.4.1.9.1.217
Title: Re: Problem seeing interfaces on switches
Post by: grico1993 on August 24, 2015, 10:36:13 PM
Thank you. I tried that command with my Dell switch and got a response similar to yours.
With the Cisco switch it says "Request timed out".

I'm sure my settings are correct for the Dell switch and thought it might need the MIBs from Dell but wasn't able to successfully compile them (or the ones from Cisco either).

Title: Re: Problem seeing interfaces on switches
Post by: Alex Kirhenshtein on August 24, 2015, 10:51:28 PM
It should work even without MIBs.
Please show me output of the configuration poll (right click on the Dell switch, then select Poll -> Configuration (full))
Title: Re: Problem seeing interfaces on switches
Post by: grico1993 on August 24, 2015, 10:56:52 PM
This is what I get.

With the standard MIBs, will I also be able to get information like temperature, etc.?
Title: Re: Problem seeing interfaces on switches
Post by: Alex Kirhenshtein on August 24, 2015, 11:15:06 PM
Server can't communicate with the device for some reason. Please show output of command "show pollers" (run it in tools -> server console).

Temperature is in vendor specific MIB, and you need to add it to use MIB browser.
However, you can just add DCI with OID 1.3.6.1.4.1.674.10895.5000.2.89.53.15.1.9.1 – that's temperature.

global status: 1.3.6.1.4.1.674.10895.3000.1.2.110.1.0
fan1: 1.3.6.1.4.1.674.10895.3000.1.2.110.7.1.1.3.67109249
fan2: 1.3.6.1.4.1.674.10895.3000.1.2.110.7.1.1.3.67109250
temp value: 1.3.6.1.4.1.674.10895.5000.2.89.53.15.1.9.1
temp status: 1.3.6.1.4.1.674.10895.5000.2.89.53.15.1.10.1
power ac: 1.3.6.1.4.1.674.10895.3000.1.2.110.7.2.1.3.67109185
power dc: 1.3.6.1.4.1.674.10895.3000.1.2.110.7.2.1.3.67109186
cpu util 1 minute: 1.3.6.1.4.1.674.10895.5000.2.89.1.8.0
cpu util 5 mintes: 1.3.6.1.4.1.674.10895.5000.2.89.1.9.0
Title: Re: Problem seeing interfaces on switches
Post by: grico1993 on August 24, 2015, 11:22:45 PM
This is the output:

Title: Re: Problem seeing interfaces on switches
Post by: Victor Kirhenshtein on August 29, 2015, 12:58:14 PM
Hi,

can you please show results on nxsnmpwalk on OID .1.3.6.1.2.1.1 and screenshot of "Communications" property page for Dell switch?

Best regards,
Victor