NetXMS Support Forum

English Support => General Support => Topic started by: Dani@M3T on October 31, 2016, 01:33:04 PM

Title: Problem with SMTP Action (maybe since V2.10-M1)
Post by: Dani@M3T on October 31, 2016, 01:33:04 PM
Hi

I have an installation of NetXMS V2.1-M1 on Linux.
I'm not 100% sure, but I think the problem appeared with the update from V2.0.6. There is a local Postfix installation on the NetXMS server itself for relaying outgoing mails to mail server of Microsoft Exchange Online by TLS. In NetXMS server 'SMTPServer = localhost'. That worked fine in V2.0.6. But now no mails arrive at the Postfix server. I set DebugLevel of the NetXMS server to 6 and I see in the log:

"...EVENT SYS_SMTP_FAILURE [22]... Unable to resolve SMTP server name"

What I tried yet:
What can I do to further troubleshoot this? As we cannot get any mails from NetXMS now.

Thanks
Dani

edit: typos and precision

Title: Re: Problem with SMTP Action (maybe since V2.10-M1)
Post by: Dani@M3T on November 02, 2016, 01:57:10 PM
Has somebody an idea?

Thanks
Dani
Title: Re: Problem with SMTP Action (maybe since V2.10-M1)
Post by: Victor Kirhenshtein on November 08, 2016, 11:45:41 AM
Hi,

there is a bug introduced in 2.1-M1 - SMTP sender do not accept loopback addresses. I'll fix that for next release. In the meantime you can use server's external IP as mail server address.

Best regards,
Victor
Title: Re: Problem with SMTP Action (maybe since V2.10-M1)
Post by: Dani@M3T on November 08, 2016, 12:22:22 PM
Hi Victor

I just tested with IP address, that works! Thanks a lot for your help.

best regards
Dani