Report Server not Starting

Started by richard21, August 27, 2024, 02:59:00 PM

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richard21

Hi,

I have an issue where the report server wont start I get the below error in the Commons-daemon log

[2024-08-27 12:52:14] [info]  [ 7460] Apache Commons Daemon procrun finished.
[2024-08-27 12:52:35] [info]  [ 5472] Apache Commons Daemon procrun (1.3.1.0 64-bit) started.
[2024-08-27 12:52:36] [info]  [ 5472] Running Service 'nxreportd'...
[2024-08-27 12:52:36] [info]  [ 1524] Starting service...
[2024-08-27 12:52:36] [error] [  740] FindClass org/netxms/reporting/Startup failed
[2024-08-27 12:52:36] [error] [ 1524] Failed to start Java
[2024-08-27 12:52:36] [error] [ 1524] ServiceStart returned 4.
[2024-08-27 12:52:36] [info]  [ 5472] Run service finished.
[2024-08-27 12:52:36] [info]  [ 5472] Apache Commons Daemon procrun finished.

I am running version 5.0.7 on Windows Server 2019 with MSSQL database on the same server

Filipp Sudanov

#1
Java 11 or later should be installed on the system