NetXMS Support Forum

Hi,
I tried to configure HTTP services, which exists in our network environment.
I followed the tutorial given here https://www.netxms.org/forum/configuration/web-site-monitoring/?action=printpage.
It seems that the poller has a problem to get the data.
The poll answers "Unable to check service due to agent or communication error".
Here some pictures to control the configuration I wrote:
http://userpages.uni-koblenz.de/~mmaas/Bildschirmfoto.png
http://userpages.uni-koblenz.de/~mmaas/Bildschirmfoto-1.png
http://userpages.uni-koblenz.de/~mmaas/Bildschirmfoto-2.png
http://userpages.uni-koblenz.de/~mmaas/Bildschirmfoto-3.png

I deleted Request URL to test if it helps, so this isn't the source of the problem.
I think at some point, the configuration has to be wrong.
Thanks for your help.

Hi!

Did you load portcheck subagent on agent running on NetXMS server? Default service polling connection scheme is following:

NetXMS_Server ---> NetXMS_Agent on NetXMS Server Machine ---> service to check

unless you change poller node in network service configuration. If you are running your server on Linux, you should have something like


SubAgent = /opt/netxms/lib/libnsm_portCheck.so


in nxagentd.conf on NetXMS server machine.

Best regards,
Victor

Yep,
the nxagentd.conf contains the line, and is running correctly.

Works now, updated to 1.0.7... Weird.
We use Ubuntu Linux as operating system.