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Title: SMTP timeout
Post by: lowtek on October 09, 2008, 11:14:52 AM

Hi,

I'm getting this error some time from Event Browser 'SYS_SMTP_FAILURE' 'Unable to send e-mail to <[email protected]>: Communication Failure'

Did this mean that NetXMS server is timing out connecting on the SMTP server? Is there a way to set or extend the SMTP timeout? I need to make sure that all notifications are being send.

thanks!

Title: Re: SMTP timeout
Post by: Victor Kirhenshtein on October 09, 2008, 08:07:56 PM

Hello!

Yes, "Communication failure" means that NetXMS server was unable to connect to SMTP server. You cannot change connect timeout, it's a system wide setting.
However, I can implement mail resending in case of failures. I'll put it onto feature request list.

Best regards,
Victor

Title: Re: SMTP timeout
Post by: lowtek on October 12, 2008, 09:24:57 AM

Thanks Victor. While I'm waiting for this feature to be implemented I think the best thing to do right now is to activate or install SMTP service on the NetXMS server itself.

Title: Re: SMTP timeout
Post by: Victor Kirhenshtein on October 12, 2008, 03:29:59 PM

Quote from: lowtek on October 12, 2008, 09:24:57 AM
Thanks Victor. While I'm waiting for this feature to be implemented I think the best thing to do right now is to activate or install SMTP service on the NetXMS server itself.

Yes, this should be a reasonable workaround.

Best regards,
Victor

NetXMS Support Forum

English Support => General Support => Topic started by: lowtek on October 09, 2008, 11:14:52 AM