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Title: Sporadically losing values in NetXMS
Post by: adimitrov on September 13, 2016, 02:25:40 PM

Hello Team ,

We faced an interesting issue and we need some guides. For some of our clients we are losing all values (actually only the ones that origin from internal are always present) in NetXMS. If i log on the agents itself and execute snmpwalk it returns reasonable data. Restarting the agent solves the issue only for couple of minutes. If i force the DCI collection from the console it is getting the information just great, but would not do it automatically. For me it seems that everything is working fine, but the console doesn't refresh the values. Agent and server are 2.0.6 version both installed on debian 7.

Best Regards,
Adrian

Title: Re: Sporadically losing values in NetXMS
Post by: Victor Kirhenshtein on September 28, 2016, 06:16:15 PM

Hi,

are you running agents in cached mode?

Best regards,
Victor

Title: Re: Sporadically losing values in NetXMS
Post by: adimitrov on September 30, 2016, 10:02:47 AM

Hey Viktor,

Yes, they are.

Title: Re: Sporadically losing values in NetXMS
Post by: adimitrov on September 30, 2016, 04:47:26 PM

It seems that cached db is getting corrupted,

stop
remove of the /usr/local/var/lib/netxms/nxagent.db
start

Is solving the issue.

Thanks for guiding me.

NetXMS Support Forum

English Support => General Support => Topic started by: adimitrov on September 13, 2016, 02:25:40 PM