NetXMS Support Forum

English Support => General Support => Topic started by: jds on August 15, 2020, 01:48:15 AM

Title: SQL Query Fails adding users to Admin Group
Post by: jds on August 15, 2020, 01:48:15 AM
Howdy,

We are trying to install version 3.4.310 on Windows Server 2019 with postgres (we have also tried MS SQL). We get the install to work correctly and the database up and running quickly. When we add any users (local or LDAP) to the built-in Admin group, we get the following errors in the log files:

2020.08.14 17:34:43.135 *E* [db.drv             ] SQL query failed (Query = "SELECT id FROM user_groups WHERE id=?"): 22003 ERROR:  value "2147483649" is out of range for type integer
2020.08.14 17:34:43.150 *E* [db.drv             ] SQL query failed (Query = "INSERT INTO user_groups (name,system_access,flags,description,guid,ldap_dn,ldap_unique_id,created,id) VALUES (?,?,?,?,?,?,?,?,?)"): 23505 ERROR:  duplicate key value violates unique constraint "user_groups_pkey"
DETAIL:  Key (id)=(-2147483647) already exists.

No matter how we add the users (either through the user panel or the group panel itself). We have also created a group and added users, which gave the same error. Any help would be appreciated.

Thank you in advance.
Title: Re: SQL Query Fails adding users to Admin Group
Post by: Victor Kirhenshtein on August 17, 2020, 04:20:52 PM
Hi,

we've fixed it in version 3.4.313. Windows installer and source package are already available for download and deb repository will be updated soon.

Best regards,
Victor