incompatible version (6.2.1)

Started by Malutki_27, July 13, 2026, 06:15:53 PM

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Malutki_27

Hi
After upgrade from version 6.1.4 to 6.2.1 web interface shows incompatible version between server and client (webui). Both have been updated by installers from web. Installation on windows

Do I miss something ?

Filipp Sudanov

If it was upgraded and the version is still stuck, the servlet container is most likely serving the old version from its work directory. In that case:

    Stop the container (the NetXMS WebUI service, if installed with the Windows installer)
    Delete the contents of the work directory — C:\NetXMS-WebUI\jetty-base\work with the installer's default prefix; the location may differ for other containers or a custom setup
    Start the container again

After that, do a full page reload in the browser.