NetXMS Support Forum

English Support => General Support => Topic started by: Toepfe on December 04, 2015, 11:39:47 AM

Title: Status Map no change of Node colour in spite of Errors
Post by: Toepfe on December 04, 2015, 11:39:47 AM
Hi all,

the Status Map does not show some alarms/warnings. For example, if the NetXMS Agent is not started on the node, instead of data there is only <<ERROR>> shown in last values (of course at all DCI's which are using the agent). Threshold is OK and also the node is shown "green" in Status Map. In the Event Log I saw that there is a special warning event "Native agent is not responding" for this situation. Why does the Status Map not show such alarms/warnings?

While I wrote this, I saw that it works if I configure a DCI where I check the NetXMS Agent service on the node and made a threshold "Data collection error" equal to 1.

Is this the standard behavior of NetXMS, so is it really necessary to configure on every node such a DCI to show such warnings on the Status Map?

Any information is welcome ;)

Bye
Heimo

Title: Re: Status Map no change of Node colour in spite of Errors
Post by: tomaskir on December 04, 2015, 12:15:06 PM
You can change this dehaviour. Currently, NetXMS agent or SNMP agent un-responsiveness already creates an event, so you can create alarms based on those events in EPP.

In future versions, this will be the default behaviour, see ticket #963 on bugtracker for more details.
Title: Re: Status Map no change of Node colour in spite of Errors
Post by: Toepfe on December 04, 2015, 02:47:38 PM
Hi Tomaskir,

AHHH, I have to apologize for this threat, but my thinking is still a little bit "The Dude infected" ;)

Thank you very much for the quick answer. Works good  :)

Bye
Heimo