Text only | Text with Images

NetXMS Support Forum

English Support => General Support => Topic started by: Carl Green on December 22, 2020, 10:28:48 AM

Title: Status of DCI 123 (Internal: PingTime) changed to UNSUPPORTED
Post by: Carl Green on December 22, 2020, 10:28:48 AM
Hi

I just upgraded from v2.2.17 to v3.6.300 and now all the PingTime monitoring that was working is not and all nodes have alarms being raised with the warning of:

Status of DCI 123 (Internal: PingTime) changed to UNSUPPORTED
Status of DCI 124 (Internal: PingTime) changed to UNSUPPORTED
etc etc...

I have a template which I used to assign to nodes but this is now broken and even tried changing the Data Type from unassigned integer to Integer and then reapplying the template to one node but its still shown as Not Supported so have reverted the change.

Original Template
(https://snipboard.io/3GuMqi.jpg)

How do I get the PingTime monitoring to work again?

Thanks

Carl

Title: Re: Status of DCI 123 (Internal: PingTime) changed to UNSUPPORTED
Post by: pvo on December 22, 2020, 10:51:08 AM
The correct Parameter name is ICMP.ResponseTime.Average.
Title: Re: Status of DCI 123 (Internal: PingTime) changed to UNSUPPORTED
Post by: Carl Green on December 22, 2020, 11:45:02 AM
@pvo, thanks that did the trick.
Text only | Text with Images