NetXMS Support Forum

English Support => General Support => Topic started by: Spheron on January 30, 2023, 11:24:41 AM

Title: Subagent NETSVC not loading
Post by: Spheron on January 30, 2023, 11:24:41 AM
Hello @all,

today i updated NetXMS to V4.3.0 (Win10, MySQL). In cause of this, the ServiceCheck DCI's are not working anymore. So i would migrate these to the  NetworkService.Check  function.

I changed the agent.conf of the NetXMS Server Agent, deleted the subagent portcheck.nsm entry and added the subagent netsvc.nsm entry...

I restart the agent but the subagent doesnt load... (please see attachments...)

Where is my fault? What i am doing wrong? Any help will be welcome... :-)


Greetings
Marco
Title: Re: Subagent NETSVC not loading
Post by: Victor Kirhenshtein on January 30, 2023, 11:44:00 AM
Hi!

Can you provide agent log on startup?

Best regards,
Victor
Title: Re: Subagent NETSVC not loading
Post by: Spheron on January 30, 2023, 02:44:40 PM
Hi Victor,

please see the agent log in the attachment (made with debug level 9)...

Greetings
Marco 
Title: Re: Subagent NETSVC not loading
Post by: Filipp Sudanov on January 30, 2023, 05:00:15 PM
Windows agent nstaller on netxms.org/downloads has been updated, please try it
Title: Re: Subagent NETSVC not loading
Post by: Spheron on January 30, 2023, 05:43:35 PM

Hi Victor,

thanx for the fast response... downloaded, tried and worked for me... But i have to shutdown NetXMS Server, in cause of a locked library...  Now NetworkService.Status is working... :-)

Many thanx..  :-)

Greetings
Marco