NetXMS Support Forum

In console version 2.2.13, I am able to move DCI template items to template groups. As template groups don't support DCI items, they disappear.

Is this expected behavior?

Hi,

that's definitely a bug, we will check it.

Best regards,
Victor

Thanks, Victor.

I am having similar problem in 2.2.14. As soon as I add a template based on DCI, it looks OK - until I exit the console and start it again - template missing but still being applied to devices.

With all templates disappearing when this happens, can't do anything.

Strange part is cannot find my new templates either. I can find the default ones (that also disappear from the console) in \share\templates - but not the new ones.

I even tried importing the default templates that have disappeared - it says successful but still not visible.

*** 27th May - updated to 2.2.15.2. db check found templates with missing nodes but no nodes with unknown templates. Deleted complete installation and started again from scratch ***

This was the bug in 2.2.14. Actually nxdbmgr check from 2.2.15.2 should have fixed that issue, you hadn't to reinstall everything.

Best regards,
Victor

The check did not fix anything and when looking at Data Collection Configuration, the DCI items were still showing template as unknown.

Now, thanks to the generosity of Tursiops, I have a Linux snmp template - so thought a clean install in case of the unknown templates.

The new template is in and already live - a fantastic day for an absolutely fantastic product.