NetXMS Support Forum

Hi there i imported the hp template from the shared template thread. It works as supposed but then i deleted it without removing the server that was applied to it first. After i tried to reimport the template but it wont show up in the gui, it does auto apply to the server though.

Logs show: found existing template hp-snmp [286] with GUID a3f5a464-39f2-445f-ad2d-2db2f0ee7c27

Changing the GUID before import will make it import and show up in the gui.

My question is how do i delete this template manually from netxms or database?

Hi,

seems that template was somehow removed from object structure but not deleted. Try to login with user system - most likely you will see that template in the root of object tree. Then you'll be able to delete it completely.

Best regards,
Victor

Sorry i cannot test to see if this works as i uninstalled this test server and moved it to a production one. Will test next time though if i get this error again.