NetXMS Support Forum

English Support => General Support => Topic started by: lindeamon on July 31, 2017, 05:27:06 PM

Title: terminating alarms - v2.1
Post by: lindeamon on July 31, 2017, 05:27:06 PM
hi,

i am using netxms v2.1 installed on centos 6.9 x64.
i am using netxms console on win7 client.

for some reason, after upgrading to v2.1, i am getting errors when trying to terminate bulk alarms but after a few seconds all the list is cleared.

anyone ? any idea ?

Lindeamon
Title: Re: terminating alarms - v2.1
Post by: lindeamon on August 08, 2017, 05:35:38 PM
Hi,

problem is still occurring. in the past, when i terminated a bulk of alarms, they got terminated one by one.
today, i get the "job status" window which hangs until it sends an error and after 2nd or 3rd termination , the alarms get terminated and the list is cleared.

Victor ?
Title: Re: terminating alarms - v2.1
Post by: Victor Kirhenshtein on August 08, 2017, 05:52:26 PM
Hi,

what exact error you got? Request timeout?

Best regards,
Victor
Title: Re: terminating alarms - v2.1
Post by: lindeamon on August 10, 2017, 11:42:20 AM
hi victor,

for some reason i didn't happen today so i can't remember what the error was.
i will write it when it will happen again.

Best Regards,
Lindeamon
Title: Re: terminating alarms - v2.1
Post by: lindeamon on August 24, 2017, 10:15:51 AM
hi victor,

it happened again.
i have tried to terminate over 50 alarms in 1 time and i got: "'Terminate alarms' has encountered a problem. cannot terminate alarm: request timedout"
i have noticed that after i finished writing this post, the alarms disappeared from the window.

hope you find the problem.
Lindeamon