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NetXMS Support Forum

English Support => General Support => Topic started by: efiniste on October 16, 2021, 06:36:10 PM

Title: Unable to create node. Request timed out
Post by: efiniste on October 16, 2021, 06:36:10 PM
I've just updated to 3.9.298 from 3.4.xxx
I can connect the (updated) Management Console to the updated server and everything seems to be reporting in ok but I get an error whenever I try to create a new node. It always comes back with "Request timed out".
Where do I start troubleshooting this?

Thanks,

Steve
Title: Re: Unable to create node. Request timed out
Post by: Filipp Sudanov on October 18, 2021, 01:36:21 PM
But all other functions - editing existing nodes, DCI properties are working?
On what OS the server is running, what database is used?

Are there any SQL errors in netxmsd log file?
Title: Re: Unable to create node. Request timed out
Post by: efiniste on October 18, 2021, 10:35:32 PM
Yes, editing is working. It's on Windows and MySQL. No errors in the log.

I've reverted back to 3.4.310 and it's working perfectly.
Title: Re: Unable to create node. Request timed out
Post by: Filipp Sudanov on October 18, 2021, 11:34:57 PM
Could be good, if you can clone this installation to some test system, which can be upgraded to test what could be the issue.
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