Print Page - Unable to reference DCI in dashboard

Title: Unable to reference DCI in dashboard
Post by: orddie on December 30, 2017, 07:56:36 PM

Hi all!

have a DCI which is pulled from an agent installed on a windows computer. I'm able to view the collected history of that DCI when i right click and select show data.

I'm trying to reference that DCI within a dashboard but its not available for selection.

any suggestions?

Title: Re: Unable to reference DCI in dashboard
Post by: Victor Kirhenshtein on December 30, 2017, 08:27:37 PM

Hi,

sounds very strange. Could you provide some screenshots?

Best regards,
Victor

Title: Re: Unable to reference DCI in dashboard
Post by: orddie on December 30, 2017, 08:41:35 PM

attached.

Title: Re: Unable to reference DCI in dashboard
Post by: orddie on January 06, 2018, 02:37:41 AM

this is still an issue.

what are my options to get this resolved?

Title: Re: Unable to reference DCI in dashboard
Post by: Victor Kirhenshtein on January 07, 2018, 11:37:31 PM

Hi,

looks like really weird bug. Are you using web or desktop UI? Can you send UI log file (for desktop it will be $HOME/.nxmc/data/.metadata/.log, for web UI it will be somewhere within runtime data for application, but with the same name)?

Best regards,
Victor

NetXMS Support Forum

English Support => General Support => Topic started by: orddie on December 30, 2017, 07:56:36 PM