NetXMS Support Forum

English Support => General Support => Topic started by: clifford on May 16, 2019, 08:17:07 AM

Title: Unable to start Netxms
Post by: clifford on May 16, 2019, 08:17:07 AM
Hello,

We are unable to start Netxmsd Service. Getting error in the /var/log/netxmsd

2019.05.16 10:42:32.688 *I* Network device driver "ERS8000" loaded successfully
2019.05.16 10:42:32.688 *I* Network device driver "CATALYST-GENERIC" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "CATALYST-2900XL" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "CISCO-ESW" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "CISCO-SB" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "H3C" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "HPSW" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "PROCURVE" loaded successfully
2019.05.16 10:42:32.689 *I* Network device driver "OPTIX" loaded successfully
2019.05.16 10:42:32.690 *I* Database driver "sqlite.ddr" loaded and initialized successfully
2019.05.16 10:42:43.868 *I* Listening for SNMP traps on UDP socket 0.0.0.0:162
2019.05.16 10:42:43.868 *I* Listening for SNMP traps on UDP socket [::]:162
2019.05.16 10:42:43.871 *I* SocketListener/Clients: listening on 0.0.0.0:4701
2019.05.16 10:42:43.871 *I* SocketListener/Clients: listening on [0.0.0.0]:4701
2019.05.16 10:42:43.871 *I* SocketListener/MobileDevices: listening on 0.0.0.0:4747
2019.05.16 10:42:43.871 *I* SocketListener/MobileDevices: listening on [0.0.0.0]:4747
2019.05.16 10:42:43.871 *I* NetXMS Server started
2019.05.16 10:42:43.871 *I* SocketListener/AgentTunnels: listening on 0.0.0.0:4703
2019.05.16 10:42:43.871 *I* SocketListener/AgentTunnels: listening on [0.0.0.0]:4703
2019.05.16 10:43:17.037 *W* Failed to execute transformation script for object 2694761 "HINJEWADI" DCI 4515 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470670": Error 4 in line 1: Bad arithmetic conversion
2019.05.16 10:43:17.122 *W* Failed to execute transformation script for object 2701221 "WARJE" DCI 4513 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469902": Error 4 in line 1: Bad arithmetic conversion

Please help.
Title: Re: Unable to start Netxms
Post by: Victor Kirhenshtein on May 16, 2019, 09:50:06 AM
Hi,

log file does not suggest that service is not started. Try to run with debug level 9. If netxmsd process disappears after start, try to run it under gdb and provide stack trace (output of bt command in gdb).

Best regards,
Victor