unattended user support application install

Started by abkulakli, October 08, 2020, 10:54:04 AM

Previous topic - Next topic

abkulakli

Hi all,

I could not manage to find a switch to install session agent and user support application when installing silently. Can you please help?

Version: nxagent-3.5.125-x64.exe

Regards,
Burak

Alex Kirhenshtein

#1
Try adding
/MERGETASKS="fspermissions,sessionagent,useragent"
to command line

abkulakli

Thank you

I have added /MERGETASKS="useragent" which I actually need.

Is this user agent going to be a msra replacement? What is the roadmap?

Regards,
Burak

Filipp Sudanov


abkulakli

It is Microsoft Remote Assistance. But I see that it was a wrong question. The right one is,

Can I use User Support Application to support users remotely like Microsoft Remote Assistance, VNC or TeamViewer?

Victor Kirhenshtein

No, at least at the moment. All that user support application provides is configurable actions menu for the user and screenshot functionality. We do not have any specific plans for it yet. Current functionality for user agent was developed at request from one of our customers.

Best regards,
Victor

abkulakli

Realy cool.

If I can localize all the strings, it wil be perfect for me (User, Computer, Session, Client Name etc.)

Filipp Sudanov

Localization of these texts in not currently implemented (commercial customer who requested this functionality did not need localization) and there is no exact schedule when it could be implemented.