NetXMS Support Forum

English Support => General Support => Topic started by: abkulakli on October 08, 2020, 10:54:04 AM

Title: unattended user support application install
Post by: abkulakli on October 08, 2020, 10:54:04 AM
Hi all,

I could not manage to find a switch to install session agent and user support application when installing silently. Can you please help?

Version: nxagent-3.5.125-x64.exe

Regards,
Burak
Title: Re: unattended user support application install
Post by: Alex Kirhenshtein on October 08, 2020, 02:28:57 PM
Try adding
/MERGETASKS="fspermissions,sessionagent,useragent"
to command line
Title: Re: unattended user support application install
Post by: abkulakli on October 09, 2020, 01:20:44 PM
Thank you

I have added /MERGETASKS="useragent" which I actually need.

Is this user agent going to be a msra replacement? What is the roadmap?

Regards,
Burak
Title: Re: unattended user support application install
Post by: Filipp Sudanov on October 11, 2020, 01:44:33 AM
What is msra?
Title: Re: unattended user support application install
Post by: abkulakli on October 12, 2020, 10:10:20 AM
It is Microsoft Remote Assistance. But I see that it was a wrong question. The right one is,

Can I use User Support Application to support users remotely like Microsoft Remote Assistance, VNC or TeamViewer?
Title: Re: unattended user support application install
Post by: Victor Kirhenshtein on October 12, 2020, 10:13:39 AM
No, at least at the moment. All that user support application provides is configurable actions menu for the user and screenshot functionality. We do not have any specific plans for it yet. Current functionality for user agent was developed at request from one of our customers.

Best regards,
Victor
Title: Re: unattended user support application install
Post by: abkulakli on October 12, 2020, 11:19:19 AM
Realy cool.

If I can localize all the strings, it wil be perfect for me (User, Computer, Session, Client Name etc.)
Title: Re: unattended user support application install
Post by: Filipp Sudanov on October 12, 2020, 02:12:28 PM
Localization of these texts in not currently implemented (commercial customer who requested this functionality did not need localization) and there is no exact schedule when it could be implemented.