Print Page - UPS - Monitoring MEGATEC

Title: UPS - Monitoring MEGATEC
Post by: lhpaladin on March 20, 2020, 02:29:28 AM

I am unable to operate UPS monitoring with the netxms agent. Through the device software I use the megatec protocol and it works but I can't get it via an agent
Here is my setup:

Code Select

ConfigIncludeDir = C:\NetXMS\etc\nxagentd.conf.d
LogFile = {syslog}
# DebugLevel = 6
FileStore = C:\NetXMS\var
SubAgent = winperf.nsm
SubAgent = ups.nsm

[UPS]
Device = 0:"COM1:":MEGATEC

This is the error message:

Code Select

Cannot establish communication with device #0 "MEGATEC-COM1:"

thanks for the help

I'm using NetXMS 3.2.400

Title: Re: UPS - Monitoring MEGATEC
Post by: Victor Kirhenshtein on March 20, 2020, 10:15:46 AM

Hi,

make sure that other UPS software is not running when you try to monitor it via agent - otherwise COM port could be in use and agent may not be able to use it.

Best regards,
Victor

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English Support => General Support => Topic started by: lhpaladin on March 20, 2020, 02:29:28 AM