Version 2.1-M3 Dashboard Issue

Started by kummerr, April 19, 2017, 09:23:35 PM

Previous topic - Next topic

kummerr

Hi-

I have created several dashboards that have working flawlessly for several months.  After updating from V2.1-M2 to V2.1-M3 the line chart dashboard elements are not updating consistently.  I have verified that the DCI is configured properly and there is data in the database for the entire period.  I am using MySQL 5.6 for a database and have found that if I stop and restart the NetXMS Core service the problem goes away temporarily. 

The attached screen shot shows an example of before and after the update which occurred on April 3rd.

Any thoughts on how to resolve this issue?

Thanks in advance!

Ēriks Jenkēvics

Hi!

Could you, please, provide which OS you are using, your server version and your agent version? Also, do you have agent data caching mode turned on?

kummerr

NetXMS v2.1-M3-x64 is running on Windows 7 Enterprise edition.  The devices I'm monitoring are IP based wireless radios so I'm not using the agent.  I'm using a subagent to capture ping times and SNMP to capture all the other parameters I have setup on my dashboards.  I do have the agent (v2.1-M3-x64) installed on the NetXMS server as well.  I'm seeing the same gaps in the dashboard data from both the internal and SNMP origins within the DCI (see attached).

kummerr

#3
I'm not sure what was done, but this seems to have been resolved in the latest release (Version 2.1).

Happiness - Thank you!!!