NetXMS Support Forum

English Support => General Support => Topic started by: faisali on September 26, 2023, 03:44:26 AM

Title: Web Console issues
Post by: faisali on September 26, 2023, 03:44:26 AM
Hello, 
We upgraded a running instance, and now having issues with nxmc-4.4.2.war file and Tomcat 9

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Tomcat Web application manager, show application reports:  FAIL - Application at context path [/nxmc-4.4.2] could not be started. 
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Any suggestion on how to go about trouble-shooting and fixing this would be greatly appreciated.

Thank you in advance. 
Title: Re: Web Console issues
Post by: Alex Kirhenshtein on September 26, 2023, 11:31:44 AM
Hello

Make sure that tomcat is running Java17 or newer.
Title: Re: Web Console issues
Post by: faisali on September 26, 2023, 05:18:41 PM
Thank you very much, I suspected that from some of the java logs.
Removing Java 11 and installing Java  17 solved the issue. 

Regards.