NetXMS Support Forum

English Support => General Support => Topic started by: orddie on January 19, 2014, 10:24:29 PM

Title: web interface, no dashboard or node view
Post by: orddie on January 19, 2014, 10:24:29 PM
hi!

using version 1.2.11 of the web interface (yes the backed is the same version). When i double click the dashboard that works in the client, nothing happens.  When i right click a node, i do not have the option of object view.

Please help!
Title: Re: web interface, no dashboard or node view
Post by: vgourov on February 24, 2014, 11:27:20 AM
Hello,

I would like to report the same problem (or at least I think so).

This Friday I added a number of new dashboards and everything seemed fine. Unfortunatelly, two days later all dashboards show empty. If I add a new dashboard the graph is yet again empty. Furthermore, both dashboard and object details, object overview seem to have bugged and whenever I open them all other options disappear from the web console . I have attached screen shots showing the exact issue. Whenever I open the same from the netxms console application there is no problem.

Any help is welcome. Thank you!
Title: Re: web interface, no dashboard or node view
Post by: vgourov on February 26, 2014, 11:18:17 AM
Hello,

First off. I am sorry for hijaking the post. This now looks like different problem. I suspect it came with the new release of version 1.2.12.

I have managed to solve the problem with the dashboards not showing up at all by clearing the tomcat cache. Unfortunatelly, the general bug remains. Please find attached some more screen shots. As you can see the menu disappears at when you navigate to some menu tabs like dashboards, object details and IP neighbours.