Print Page - What is the cause of the agent event?

Title: What is the cause of the agent event?
Post by: mulder on October 15, 2009, 10:42:07 AM

Dear all,

We're also monitoring Windows 2008 servers.
Sometimes NetXMS agents generate the following warning message.

NT: <NetXMS Win32 Agent;W14;> A request to send or receive data was disallowed because the socket had already been shut down in that direction with a previous shutdown call. group001

We do not understand what is the problem and why does it happen.
Would someone kindly advise me?

Title: Re: What is the cause of the agent event?
Post by: Victor Kirhenshtein on October 15, 2009, 11:08:23 AM

Hello!

This may happen when communication session that was inactive for long period (controlled by agent's parameter SessionIdleTimeout) forcibly closed by watchdog thread. You can safely ignore these messages.

Best regards,
Victor

Title: Re: What is the cause of the agent event?
Post by: mulder on October 15, 2009, 02:07:25 PM

Hello Victor,

Thank you for your prompt response :)
In the meantime we will extend the SessionIdleTimeout.

Best regards,
mulder

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English Support => General Support => Topic started by: mulder on October 15, 2009, 10:42:07 AM