NetXMS Support Forum

Hi, there. We have installed the 4.4 version of both NetXMC server and client. I can log into the NetXMC client without no problem. But, after a short period of time, the NetXMC client sent back the following message: Cannot read measurement unit information. A connection established by the software on your host computer has been aborted.

How can I fix this NetXMC client issue?

Thanks in advance.

Hi,
looks like TCP connection between your workstation and the server is terminated for some reason. Can you reconnect normally after receiving this error? I would suggest checking client log file (it is in home directory .nxmc4/nxmc.log) and server log file with debug level 6 for tag "client.*".
Best regards,
Victor

Hi, Victor. First I appreciate your time to read my message. Second, I will follow your directions to try to fix this NetXMC client issue.