NetXMS Support Forum

Hi,

At first good news, out company decided to use NetXMS as our main NM, so I am looking forward to further collaboration.

And the bad news, as I was messing around table DCI's, suddenly the server crashed and I'm not able to connect to server anymore.

I'm using Windows server 2012 on VMware.

From eventlog:
The NetXMS Core service terminated unexpectedly.  It has done this 13 time(s).
Faulting application name: netxmsd.exe, version: 0.0.0.0, time stamp: 0x5245b009
Faulting module name: nxcore.dll, version: 0.0.0.0, time stamp: 0x5245b008
Exception code: 0xc0000005
Fault offset: 0x0000000000030c37
Faulting process id: 0xa98
Faulting application start time: 0x01cec3537ac005db
Faulting application path: C:\NetXMS\bin\netxmsd.exe
Faulting module path: C:\NetXMS\bin\nxcore.dll
Report Id: c04027f8-2f46-11e3-93f9-00155d010211
Faulting package full name:
Faulting package-relative application ID:

And I also sent the crush dump results to [email protected].

Thanks in advance,
Nikk

Hi!

Good news is good

I've found possible reason for a crash. Are you using SNMP tables? I can build a patched binary for you so you will be able to test it.

Best regards,
Victor

Hi,

Sorry for delayed response!

Yes, I was using SNMP tables! It would be nice, thank you!

Nikk

And so again server just stops working, but this time after trying to import configuration!
Tried to import Availability template from https://www.netxms.org/forum/general-support/sharing-standard-templates-for-netxms/

From server I get -  'Import Configuration' has encountered a problem. Cannot import configuration: Request timed out.
But crushdump is empty.

Nikk

Hi!

Just checked on my test server - it can import this template. However, template is a bit broken. Please try attached one.

Best regards,
Victor

Hi,

Thank you, it worked fine

Nikk