NetXMS Support Forum

Hi,

I have a lot of "Communication session broken" warning messages in the event log of one of my servers. It seems a quite old problems that should be already solved:

https://www.netxms.org/forum/general-support/netxms-agent-win32-agent-generating-event-saying-communication-session-broken/msg3662/#msg3662

Am I doing something wrong to generate the warning?

Best regards,
Marco

Hi,

do you have something related to that server in netxmsd log file?

Best regards,
Victor

Quote from: Victor Kirhenshtein on June 10, 2014, 12:23:53 AM
Hi,

do you have something related to that server in netxmsd log file?

Best regards,
Victor

Hi,

Is that a log file related to the agent running on that machine? I have no log file in the folder installed on that server, I guess is due this parameter:

LogFile = {syslog}

in the agent config file. I changed it to a valid filename, I guess that should help. Am I right?

Best regards,
Marco

Hi,

I mean NetXMS server log file. Check that NetXMS server log goes to file and set debug level to 5 or 6, then try to find records related to remote agent for approximately same time when connection broken messages pops up.

Best regards,
Victor

Hi,

It looks like we have same problem https://www.netxms.org/forum/general-support/communication-session-broken-3221/ did you find any solution ? It is caused during client polls. I disabled Netxms agent polls and no more warnings in event viewers.

Thanks and regards,
MK

Quote from: technak on June 19, 2014, 09:14:57 AM
Hi,

It looks like we have same problem https://www.netxms.org/forum/general-support/communication-session-broken-3221/ did you find any solution ? It is caused during client polls. I disabled Netxms agent polls and no more warnings in event viewers.

Thanks and regards,
MK

I did not have the problem anymore, I don't know the cause that make it appearing/disappearing. I'm monitoring the server, ready to check the NetXMS log, as per Victor's suggestion, in search of any hint.

Besdt regards,
Marco

so warnings from event viewer disappear itself ? you didn't change anything ?

Thanks and regards,
MK

Quote from: technak on June 20, 2014, 08:39:05 AM
so warnings from event viewer disappear itself ? you didn't change anything ?

Thanks and regards,
MK

The major change around that date was the install of an intermediate version of NetXMS sever (1.2.15-M1)

Best regards,
Marco

could you send me download link ? I can see only 1.2.14 here.

Quote from: technak on June 20, 2014, 12:31:25 PM
could you send me download link ? I can see only 1.2.14 here.

There is an intermediate -not official- release at this link:

https://www.netxms.org/download/1.2.15-M1/

Best regards,
Marco