NetXMS Support Forum

Hi All,

After a SYS_NODE_DOWN event on a node is there a way of not receiving SYS_IF_UP alerts when the node returns to SYS_NODE_UP

The ideal scenario for us is to receive 1 alert for SYS_NODE_DOWN (when the node is down) and 1 alert for SYS_NODE_UP (when the node is back up)

We are currently receiving 1 alarm when the node is down but multiple alarms (depending on how many interfaces are on the node) when the node is up,

Attached is the event log for a node going down and then coming back online.

Version 2.0-RC2

Thanks

Why are you generating alarms when interfaces come back up?

Normally in EPP event SYS_IF_UP should only resolve/terminate alarms that were generated by SYS_IF_DOWN, not generate new alarms.

Sorry, I wasn't very clear with my explanation.

We are not generating new alarms, the alarms are cleared as you say above, but we are using our alerting system to alert us when the Interface comes back up,

This is fine when an individual interface goes down for whatever reason and then returns to up,

The problem is that we are getting an alert for all interfaces when a node status goes from down to up,

Hope this is clearer