NetXMS Support Forum

The Admin guide says that it is possible to search for MAC and IP addresses known to NetXMS (see  https://www.netxms.org/documentation/adminguide/topology.html#find-mac-address)

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Find MAC address

It is possible to find location of any known MAC address in the network. To do this, select Tools ‣ Find MAC address. Results of a search will be displayed in the same results view. It is not necessary that node with given MAC address be managed by NetXMS server, but if it is, appropriate details will be displayed.

Find IP address

It is possible to find location of any known IP address in the network. To do this, select Tools ‣ Find IP address. Results of a search will be displayed in the same results view. It is not necessary that node with given IP address be managed by NetXMS server, but if it is, appropriate details will be displayed.

I am not quite sure when or how does this feature work, since I hardly ever get any result (maybe it depends on some switch FDB or arp table or topology information, .... ).
Most likely it does not show any results for nodes and interfaces that exist in netxms and the router these nodes are connected to is not monitored by netxms. At the end it looks as if netxms is unable to find IP or MAC address that the user can see on the screen :(

See the screenshots (version 2.0.6)

Any chance to fix it or at least clarify conditions when it should work?

Thanks and Regards,
Lukas

Hi,

search for MAC address works only using FDB on switches - so if you don't have your switches in the system it won't find anything. If you do have switches managed by NetXMS, than it is probably a bug. In that case, could you please show FDB for the switch where this node actually connected?

Best regards,
Victor

It seems this is a bit different.

NetXMS searches in the topology it learn from FDBs, etc., but it doesnt search actual interfaces of objects.
So when you search for a MAC address that is the MAC address of an interface of a switch, its not found.

Attaching a .gif of non-working example.

Its actually similiar to this ticket: https://dev.raden.solutions/issues/784