NetXMS Support Forum

Hi, there. unexpected database error popup window. I attached it.

The popup windows has the following message:

"Cannot unlock user database: Request timed out"

Any idea how to fix database issue?

Thanks in advance

Did you open User Manager recently? From the same netxms console, or from another machine?
If you open Tools-> Server console, what is the output of
show sessions
command there?

Does this error stays, if you close netxms management console and start it again?

Most probably it will go away if you restart netxms server process.