NetXMS Support Forum

Hi,

I'm trying to integrate NetXMS with Oxidized, but it seems the module isn't loading completely.

Adding the settings to the netxmsd.conf file results in the following message during system initialization:

[backup] Network device backup interface is not available
The URL and credential settings are all correct.

Thank you for your attention.

Hi,

That message is expected if the Oxidized module itself is not loaded — it's logged at startup once the server has scanned all loaded modules and found none providing a device backup interface.

The thing to check: adding the OXIDIZED settings section to netxmsd.conf only provides configuration values — it does not load the module. You also need to add the module to the load list:

Module = oxidized

So a complete config looks like this:

Module = oxidized

*OXIDIZED
BaseURL = https://oxidized.example.com
Login = user
Password = secret
DefaultModel = ios

Once the module is actually loaded, you should instead see:

[backup] Network device backup interface is provided by module OXIDIZED

If you've already got Module = oxidized in place and still see "not available", look at the lines just above it in the server log — the module reports the specific reason there, e.g.:

- Oxidized integration module initialization failed (cannot parse module configuration)
- Oxidized integration module initialization failed (invalid base URL) — the BaseURL must start with http:// or https://.

Starting the server with -D5 and checking the backup/oxidized debug-tag output will show exactly where it stops. Note that the Oxidized server being temporarily unreachable does not cause this message — that only produces a warning ("Oxidized server is not reachable, will retry on demand"), and the interface still initializes.

One more thing to confirm: the Oxidized integration was introduced in NetXMS 6.1.0, so make sure you're running 6.1.0 or later — on earlier versions the module doesn't exist.

Best regards,
Tatjana